Courses and Conferences

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  • 2630 Taastrup
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  • 5230 Odense M
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  • 8000 Aarhus C
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  • NordsøcentretPostboks 104
  • 9850Hirtshals
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  • Gammel Ålbovej 1
  • 6092Sønder Stenderup
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19120 - Konflikthåndtering - fra fastlåst til fremdrift

Conflict Management

During this course, you will learn how to handle even the most difficult conflicts.

Learn how to tackle conflicts

Conflicts are often a waste of time and opportunities, which is why is it very useful to be able to resolve conflicts – sometimes even before they arise. You will learn how to identify different types of conflicts and select a fitting solution model. The course will improve your motivational skills and cooperation with colleagues.


During this course, you will get the tools to:

  • Recognize different types of conflict
  • Stop destructive behavioral patterns and chose a solution-oriented behavior
  • Learn how to handle ‘difficult people’
  • Resolve a conflict before it becomes a problem


  • Definition of different types of conflicts
  • Introduction to ‘the conflict stairs’
  • Communication – the most important tool in conflict management
  • Awareness of behavioral patterns – why do we behave the way we do