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72352 - Spørgeteknik

Interview Technique

Learn how to use questions, body language and other techniques to greatly improve the effectiveness of your professional conversations.

Become familiar with the interviewing situation

During this course you will learn how to prepare conversations with a purpose. You will learn how to uncover, examine, recognize and solve problems through posing the right questions in a conversation and listening actively.

Benefits

  • Tools to formulate and pose questions so they have the greatest effect
  • Know the most important types of questions and how to pose them
  • Awareness of the impact of the physical environment
  • Training in using body language, voice and facial expressions effectively
  • Handling conflict and resistance during the conversation

Content

  • The ’anatomy’ of questions
  • Roles and relationships – power and equality in the conversation
  • Introduction to different types of questions and how to use them
  • Methods for preparing an interview
  • Active listening
  • Basic techniques: Expand and delimit, support and control
  • Solution focused technique