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72782 - Online kursus E-mail Essentials for Business Collection
365 days online course

Online Course: E-mail Essentials for Business Collection

Gain insight into the characteristics of efficient e-mail practice, and get the tools for identifying techniques for addressing and managing e-mails. The course is in English and you can take it online when it suits you. You will have access to the online course for 365 days.

Online_kursus_Inforgraphic_engelskTools for E-mail Communication

Today information is sent and received more rapidly than ever before. But how do you ensure that the messages you are sending are effective, acceptable, and will be taken seriously? The use of proper e-mail etiquette is the cornerstone for ensuring your message gets across quickly, appropriately, and concisely. This course covers the basic requirements for using e-mail to communicate effectively. It collection of courses identify the techniques for addressing and redistributing e-mails appropriately. It introduces techniques for managing e-mails effectively. The course also provides direction on how to recover important information should you lose an e-mail.

Video

 

Target audience

Individuals who wish to refresh and refine their e-mail skills

Benefits

  • Identify the basic rules of etiquette for writing e-mail
  • Recognize best practices for addressing and replying e-mails
  • Recognize best practices for forwarding e-mails
  • Recognize best practices for managing your time through effective e-mail management
  • Learn how to use folders and filters to organize your e-mail
  • Learn how to find lost e-mail information
  • Final Exam: E-mail Essentials for Business

Collection content

This collection provides access to several courses designed by experienced subject matter experts and course designers. For informal learning and performance support, the collection includes materials and books from leading publishers and access to videos.

Here are a few of the many topics covered in the collection:

Using E-mail and Instant Messaging Effectively
This course covers the basic requirements for using e-mail to communicate effectively. You will be introduced to guidelines for e-mailing effectively, fundamental elements every e-mail should contain, and the importance of keeping e-mails concise. The course also covers the etiquette associated with using instant messaging programs as an extension of e-mail.
Addressing and Redistributing E-mail
This course covers the techniques for addressing and redistributing e-mails appropriately. You will be introduced to the best practices for deciding who to send e-mails to, and how to flag e-mails appropriately. The course also covers proper etiquette for forwarding e-mails and using reply and reply all. Finally, the sensitivities of copying an e-mail over someone's head are addressed.
Managing Your E-mail
This course introduces techniques for managing e-mail effectively. Tips for using folders and filters to organize e-mails for increased efficiency are addressed. The course also provides direction on how to recover important information should you lose an e-mail.
Final Exam: E-mail Essentials for Business
Generally taken near the end of a program.

Duration

The entire course collection can be completed in around 4 hours.

Features / How does it work?

When you sign up for a collection of courses, you will get access to a relevant selection of courses for the next 365 days. Each course is divided into several modules. From the summary menu you can choose the order in which you wish to go through the modules. The contents are explained through sound, pictures and text – and some modules contain short videos with scenarios and case studies. Each course gives you the opportunity to test your comprehension of the subject with tests before, during and after completing the course. To take the online courses you will need a computer or tablet with sound device and internet access. You choose when you want to take a course, and you can pause it during a session – bookmarks will keep track of how far you have progressed.

Read more about our online courses and find the answers to your questions (FAQ)

Were you looking for another online course?

We offer more than 7,000 different online courses on a large variety of topics. Contact us by phone (+45 72203000) or e-mail: kurser@teknologisk.dk and we will find a way to meet your needs.

You can also browse through our selected online courses.

Buy online courses for a group of people

If your department, your entire company or just a couple of people require access to online courses, please contact us for an offer by phone +45 72203000 or kurser@teknologisk.dk

Do you have any questions please contact