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365 days online course

Online Course: Making Cross-Functional Teams Work Collection

Gain insight into the pros and cons of cross-functional teams and how to make them an advantageous method of work. Learn how to strategize and create the best conditions for cross-functional work within the organization. The course is in English and you can take it online when it suits you. You will have access to the online course for 365 days.


Tools for Making Cross-Functional Teams Work

Cross-functional teams are groups of employees from different functional areas of an organization – such as Research, Marketing, and Human Resources – who focus on a single goal. They're often formed to design and develop new products, choose and implement new technologies through the organization, or control product costs. They can benefit your organization because they help to improve coordination and innovation across divisions.



Taget audience

Anyone who wants to develop or refine their skills for developing, utilizing, managing, and leading cross-functional teams within their organization. In addition, students preparing to enter the workforce, entry level employees who have just entered the workforce and mid-level employees looking to refresh their skills, will benefit from this collection.


  • Recognize examples of cross-functional teams
  • Recognize how implementing cross-functional teams can benefit you and your organization
  • Match examples of problems with stages of cross-functional team development
  • Recognize statements that illustrate the principles of open communication
  • Recognize examples of how to manage cross-functional teams successfully in a scenario

Collection content

This collection provides access to several courses designed by experienced subject matter experts and course designers. For informal learning and performance support, the collection includes materials and books from leading publishers and access to videos.

Here are a few of the many topics covered in the collection:

Cross-functional Team Fundamentals
This course provides a fundamental understanding of what cross-functional teams are. It also details the advantages of using such teams and explains the kinds of situations where they're most or least appropriate.
Key Strategies for Managing Cross-functional Teams
This course explains the various development stages of cross-functional teams and the risks at each stage. It also identifies the key abilities a cross-functional leader should have and outlines best practices for cross-functional team success.
Managing Internal Dynamics in a Cross-functional Team
This course explains how to head off interpersonal problems by facilitating open communication and handling meetings effectively. It also outlines how to resolve conflicts when they do arise in a cross-functional team.
Using Conflict to an Organization's Advantage
Using Conflict to an Organization's Advantage explores how to manage conflict proactively, and turn it to a team's advantage in a project.
Mediating Project Team Conflict
Project team conflict can be extremely disruptive to productivity. This impact explores the conflict resolution strategy of mediation.
Facilitating Work-related Conflict Discussions
Project team conflict isn't always interpersonal in nature. Sometimes, it's work-related. This impact explores work-related conflict.


The entire cours collection can be completed i around 6 hours.

Features / How does it work?

When you sign up for a collection of courses, you will get access to a relevant selection of courses for the next 365 days. Each course is divided into several modules. From the summary menu you can choose the order in which you wish to go through the modules. The contents are explained through sound, pictures and text – and some modules contain short videos with scenarios and case studies. Each course gives you the opportunity to test your comprehension of the subject with tests before, during and after completing the course. To take the online courses you will need a computer or tablet with sound device and internet access. You choose when you want to take a course, and you can pause it during a session – bookmarks will keep track of how far you have progressed.

Read more about our online courses and find the answers to your questions (FAQ)

Were you looking for another online course?

We offer more than 7,000 different online courses on a large variety of topics. Contact us by phone (+45 72203000) or e-mail: and we will find a way to meet your needs.

You can also browse through our selected online courses.

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