Understanding and managing a diverse workforce from different generations
As a manager, your role is not only to supervise, but also to lead, develop, and direct your employees both individually and collectively to accomplish organizational goals. Understanding the essential responsibilities you have when directing others, and the practices you should employ in order to meet those responsibilities, will lead to you fulfilling your duties and realizing the potential of your entire team. When managing, you are most likely juggling multiple responsibilities at once. In order to accomplish everything you have on your plate, you must identify those tasks which can be handled by others familiar with your work so you can focus on other important tasks.
All individuals in a management role at any level, including supervisors, team leaders, professionals, departmental heads, directors, top management, and executives.
Recognize examples of actions that are typical of the organizing function of management
Determine what tasks are appropriate to delegate and the right person to delegate them to
Recognize how to conduct an effective development meeting with your direct reports
Learn to confront an employee about his or her behavior in a given scenario
Identify the benefits of being able to manage a diverse team effectively
Recognize the benefits of treating employees fairly
Identify examples of how to show you care about direct reports
This collection provides access to several courses designed by experienced subject matter experts and course designers. For informal learning and performance support, the collection includes materials and books from leading publishers and access to videos.
Here are a few of the many topics covered in the collection:
The entire course collection can be completed in aournd 10 hours.
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