Terms and conditions

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Terms and conditions

Registration
Please note that registration for all events is binding. You can register here:

  • www.dti.dk / www.teknologisk.dk
  • kurser@teknologisk.dk
  • Phone +45 72 20 30 00

You can sign up until the first day of the event, but we recommend early registration, as the event can be sold-out. Please note that there are a few events, where registration deadline is one month before the first holding date. If this is the case, it will be listed in the program.

All registrations will be confirmed by e-mail.

Oversubscription / cancellation
In the case of an oversubscription of an event, we will notify you immediately and offer you a place on the next similar event with availability.
If there is to low enrollment, the Danish Technological Institute reserves the right to postpone or cancel the event

Cancellation policy
Cancellation must be made in writing.

 

For our various events the following conditions apply:

Courses and seminars
For cancellations or changes later than three weeks before the start of the event, there will be an administration fee of 30% of the cost. For cancellations or changes later than two weeks before the start of the event there will be no refund. 

Conferences
For cancellations or changes later than two weeks before the start of the event, there will be an administration fee of 15% of the cost. For cancellations or changes later than two weeks before the start of the event there will be no refund. 

Training
For cancellations or changes later than six weeks before the start of the event, there will be an administration fee of 30% of the cost. For cancellations or changes later than five weeks before the start of the event there will be no refund. 

Networking groups (ERFA)
For cancellations later than three weekdays before the start of the event, there will be no refund. 

Online courses and e-learning
For online courses and e-learning the delivery of digital material will take place immediately after ordering the course. Therefore, it is not possible to cancel online courses and there will be no refund.

Unable to participate
If you are not able to participate in the event for any reason, a colleague is welcome to attend in your place. Please give us a notice either by phone +45 72 20 30 00 or by e-mail to kurser@teknologisk.dk.
If other conditions apply, this will appear in the practical information on the event's website.

Price / invoice
The price includes participation and catering at the event, incl. breakfast, lunch and refreshments during breaks. Furthermore, educational materials are also included in the price. In a number of our events, the materials will be available electronically. Prices are excl. VAT.
Dinner and accommodation are not included, unless stated specifically in the description of the event.
The invoice will be sent in relation to the holding of the event, unless you ask to receive the invoice immediately. The invoice will be sent independently of the confirmation.

Discount
Danish Technological Institute have a various options of discounts. For example, the price on some events may be reduced by simultaneous registration of several people from the same company. Please contact us by phone +45 72 20 30 00 and learn more about the different discount opportunities. Please note that it is in general not possible to combine discounts.

Exam - special circumstances
In case you need dispensation caused by special circumstances e.g. – if you want to apply for extra time or use of exam aids - we ask you to point this out already at your registration, so we can start proceedings.

More info
If you need additional information on the event's academic content, please contact our course administration on kurser@teknologisk.dk or phone +45 72 20 30 00.

Reservations to change 
We reserve the right to change the time, place, teacher, content, price and/or any typographical errors.

File a complaint
Complaints concerning a product or service purchased from the Danish Technological Institute may be submitted to Konkurrence- og Forbrugerstyrelsens Center for Klageløsning (Competition and Consumer Authority's Center for Complaint Resolution), Carl Jacobsen Vej 35, 2500 Valby. You can file a complaint to Center for Klageløsning (Center for Complaint Resolution) via www.forbrug.dk.
The European Commission's online complaint portal can also be used when filing a complaint. This is particularly relevant if you are a consumer residing in another EU country. Complaints can be lodged here - http://ec.europa.eu/odr. Please enter our e-mail address kurser@teknologisk.dk when filing a complaint.