Terms and conditions

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På grund af en teknisk fejl kan din henvendelse desværre ikke modtages i øjeblikket. Du er velkommen til at skrive en mail til Send e-mail eller ringe til +45 72 20 30 00.

Terms and conditions

Registration
Please note that registration for all events is binding. You can register here:

  • www.dti.dk / www.teknologisk.dk
  • kurser@teknologisk.dk
  • Phone +45 72 20 30 00

You can sign up until the first day of the event, but we recommend early registration, as the event can be sold-out. Please note that there are a few events, where the registration deadline is one month before the first holding date. If this is the case, it will be listed in the program.

All registrations will be confirmed by e-mail.

Oversubscription / cancellation
In the case of an oversubscription of an event, we will notify you immediately and offer you a place on the next similar event with availability. If there is too low enrollment, the Danish Technological Institute reserves the right to postpone or cancel the event.

Cancellation policy
Cancellation must be made in writing.

For our various events the following conditions apply:

Courses, seminars, conferences, theme days, masterclass, workshops and virtual courses
For cancellations or changes later than 4 weeks before the start of the event, there will be an administration fee of 50% of the cost. For cancellations or changes later than 2 weeks before the start of the event, there will be no refund.

Educations
For cancellations or changes later than 8 weeks before the start of the event, there will be an administration fee of 50% of the cost. For cancellations or changes later than 5 weeks before the start of the event, there will be no refund.

Webinars
If moving or unsubscribing 4 weeks or later before the event, 50% of the event price will be paid. For cancellations or changes later than 2 weeks before the event, there will be no refund. For free webinars, cancellations or changes can take place until the event. 

ERFA-groups
For cancellations later than 3 weekdays before the start of the event, there will be no refund. 

Summarizing meetings and go-home-meetings
For cancellations later than 2 days before the event, you must pay a no-show fee.

Online courses and e-learning
For online courses and e-learning delivery of the digital material is accessible immediately after you have ordered the course. Therefore, cancellation is not possible, and no refund will be given.

Unable to participate
If you are not able to participate in the event for any reason, a colleague is welcome to attend in your place. Please give us a notice either by phone +45 72 20 30 00 or by e-mail to kurser@teknologisk.dk.
If other conditions apply, this will appear in the practical information on the event's website.

Price / invoice
The price includes participation and catering at the event, incl. breakfast, lunch and refreshments during breaks. Furthermore, educational materials are also included in the price. In several of our events, the materials will be available electronically. Prices are excl. VAT.
Dinner and accommodation are not included, unless stated specifically in the description of the event.The invoice will be sent in relation to the holding of the event, unless you ask to receive the invoice immediately. The invoice will be sent independently of the confirmation.

When paying by card on the website, the amount will be deducted from your account in the same month as the course is held. Any discounts will be deducted from the final price. If the course is cancelled, the payment will be void.

The card details you enter are transferred to Nets. No one else has access to your information. You can read more about Nets' privacy policy here: Nets Privacy Policy.

Discount
Danish Technological Institute have various options of discounts. For example, the price on some events may be reduced by simultaneous registration of several people from the same company. Please contact us by phone +45 72 20 30 00 and learn more about the different discount opportunities. Please note that it is in general not possible to combine discounts.

Exam - special circumstances
In case you need dispensation caused by special circumstances e.g. – if you want to apply for extra time or use of exam aids – we ask you to point this out at your registration, so we can start proceedings.

More info
If you need additional information on the event's academic content, please contact our course administration on kurser@teknologisk.dk or phone +45 72 20 30 00.

Reservations to change
We reserve the right to change the time, place, teacher, content, price and/or any typographical errors.

File a complaint
Complaints concerning a product or service purchased from the Danish Technological Institute may be submitted to Konkurrence- og Forbrugerstyrelsens Center for Klageløsning (Competition and Consumer Authority's Center for Complaint Resolution), Carl Jacobsen Vej 35, 2500 Valby. You can file a complaint to Center for Klageløsning (Center for Complaint Resolution) via www.forbrug.dk.The European Commission's online complaint portal can also be used when filing a complaint. This is particularly relevant if you are a consumer residing in another EU country. Complaints can be lodged here - http://ec.europa.eu/odr. Please enter our e-mail address kurser@teknologisk.dk when filing a complaint.