IT Business Development

ITIL® 4 reflects the fast-paced and complex environment we live in, opening up ITIL to a wider range of professionals working in the world of digital transformation. As ITIL 4’s entry-level certification, the Foundation course teaches you the key concepts of IT service management and gives you a grounding in the fundamental principles and terminology used in the framework.

Gain basic knowledge and an overview of the different types of work and roles performed as an IT architect. This course focuses on understanding concepts and becoming familiar with various IT architecture considerations, processes, methods, and tasks. It is therefore relevant regardless of which IT architect role you have or will have in the company.

The Requirement Engineering certification course gives you a professional and structured way of working with requirements. The course adds value by reducing the risk of developing the wrong system, helping you better understand the end-user’s problem, providing a basis for estimating the development effort. The availability of proper requirements is a prerequisite for testing the system. IREB-Certification is included in the course.

The iSQI® Certified Agile Business Analyst course gives you a basic introduction to everyday business analysis work in an agile context. The course introduces a selection of techniques that fit into the agile approach and philosophy.

Learn about ITIL® 4 and gain an understanding of the ITIL® 4 service management framework and concepts. In this course, you will be introduced to the management of modern IT-enabled services, with particular emphasis on structure, basic concepts, and terminology. The course lasts 2 days, and you will receive an exam voucher, allowing you to take the associated certification online whenever you wish.

Our accredited ITIL 4 Create, Deliver and Support (CDS) elearning helps prepare you for the CDS examination. The examination assesses whether you can demonstrate sufficient understanding and application of ITIL 4 to the creation, delivery and support of services, as described in the CDS syllabus.

Gain practical tools and techniques to enhance collaboration with both business stakeholders and technology users. This course will help you effectively interpret business and user needs and translate them into actionable tech solutions. You will learn how to analyse, prioritise, and deal with ambiguity in technology projects from infrastructure to digital product development with Design Thinking. The course uses an AI-related software development case as well as AI-generated software and is delivered in a virtual, live-learning format.